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    Putting public service into practice

    Salomé Otero ’23 doesn’t mince words about the social impact internship she had in 2022. “It was transformational for me,” she says.

    Otero, who majored in management with a concentration in education, always felt that education would play some role in her career path after MIT, but she wasn’t sure how. That all changed her junior year, when she got an email from the Priscilla King Gray Public Service Center (PKG Center) about an internship at The Last Mile, a San Francisco-based nonprofit that provides education and technology training for justice-impacted individuals.

    Otero applied and was selected as a web curriculum and re-entry intern at The Last Mile the summer between her junior and senior year — an eye-opening experience that cemented her post-graduation plans. “You hear some amazing stories, like this person was incarcerated before the iPhone had come out. Now he’s a software developer,” she explains. “And for me, the idea of using computer science education for good appealed to me on many fronts. But even if I hadn’t gotten the opportunity to work at The Last Mile, the fact that I saw a job description for this role and learned that companies have the resources to make a difference … I didn’t know that there were people and organizations dedicating their time and energy into this.”

    She was so inspired that, when she returned for her senior year, Otero found work at two education labs at MIT, completed another social impact internship over Independent Activities Period (IAP) at G{Code}, an education nonprofit that provides computer science education to women and nonbinary people of color, and decided to apply to graduate school. “I can tell you with 100 percent certainty that I would not be pursuing a PhD in education policy right now if it weren’t for the PKG Center,” she says. She will begin her doctorate this fall.

    Otero’s experience doesn’t surprise Jill Bassett, associate dean and director of the PKG Center. “MIT students are deeply concerned about the world’s most challenging problems,” she says. “And social impact internships are an incredible way for them to leverage their unique talents and skills to help create meaningful change while broadening their perspectives and discovering potential career paths.”

    “There’s a lot more out there”

    Founded 35 years ago, the PKG Center offers a robust portfolio of experiential learning programs broadly focused on four themes: climate change, health equity, racial justice, and tech for social good. The Center’s Social Impact Internship Program provides funded internships to students interested in working with government agencies, nonprofits, and social ventures. Students reap rich rewards from these experiences, including learning ways to make social change, informing their academic journey and career path, and gaining valuable professional skills.

    “It was a really good learning opportunity,” says Juliet Liao ’23, a graduate of MIT’s Naval ROTC program who commissioned as a submarine officer in June. She completed a social impact internship with the World Wildlife Fund, where she researched greenhouse gas emissions related to the salmon industry. “I haven’t had much exposure to what work outside of the Navy looks like and what I’m interested in working on. And I really liked the science-based approach to mitigating greenhouse gas emissions.”

    Amina Abdalla, a rising junior in biological engineering, arrived at MIT with a strong interest in health care and determined to go to medical school. But her internship at MassHealth, the Medicaid and Children’s Health Insurance Program provider for the state of Massachusetts, broadened her understanding of the complexity of the health care system and introduced her to many career options that she didn’t know existed.

    “They did coffee chats between interns and various people who work in MassHealth, such as doctors, lawyers, policy advocates, and consultants. There’s a lot more out there that one can do with the degree that they get and the knowledge they gain. It just depends on your interests, and I came away from that really excited,” she says. The experience inspired her to take a class in health policy before she graduates. “I know I want to be a doctor and I have a lot of interest in science in general, but if I could do some kind of public sector impact with that knowledge, I would definitely be interested in doing that.”

    Social impact internships also provide an opportunity for students to hone their analytical, technical, and people skills. Selma Sharaf ’22 worked on developing a first-ever climate action plan for Bennett College in Greensboro, North Carolina, one of two all-women’s historically Black colleges and universities in the United States. She conducted research and stakeholder interviews with nonprofits; sustainability directors at similar colleges; local utility companies; and faculty, staff, and students at Bennett.

    “Our external outreach efforts with certain organizations allowed me to practice having conversations about energy justice and climate issues with people who aren’t already in this space. I learned how useful it can be to not only discuss the overall issues of climate change and carbon emissions, but to also zoom in on more relatable personal-level impacts,” she says. Sharaf is currently working in clean energy consulting and plans to pursue a master’s degree at Stanford University’s Atmosphere/Energy Program this fall.

    Working with “all stars”

    Organizations that partner with the PKG Center are often constrained by limited technical and financial resources. Since the program is funded by the PKG Center, these internships help expand their organizational capacity and broaden their impact; MIT students can take on projects that might not otherwise get done, and they also bring fresh skills and ideas to the organization — and the zeal to pursue those ideas.

    Emily Moberg ’11, PhD ’16 got involved with the social impact internship programs in 2020. Moberg, who is the director of Scope 3 Carbon Measurement and Mitigation at the World Wildlife Fund, has worked with 20 MIT students since then, including Liao. The body of work that Liao and several other interns completed has been published in the form of 10 briefs onmitigating greenhouse gas emissions from key commodities, such as soy, beef, coffee, and palm oil.

    “Social impact interns bring technical skills, deep curiosity, and tenacity,” Moberg says. “I’ve worked with students across many majors, including computer and materials science; all of them bring a new, fresh perspective to our problems and often sophisticated quantitative ability. Their presence often helps us to investigate new ideas or expand a project. In some cases, interns have proposed new projects and ideas themselves. The support from the PKG Center for us to host these interns has been critical, especially for these new explorations.”

    Anne Carrington Hayes, associate professor and executive director of the Global Leadership and Interdisciplinary Studies program at Bennett College, calls the MIT interns she’s worked with since 2021 “all stars.” The work Sharaf and three other students performed has culminated in a draft climate action plan that will inform campus renovations and other measures that will be implemented at the college in the coming years.

    “They have been foundational in helping me to research, frame, collect data, and engage with our students and the community around issues of environmental justice and sustainability, particularly from the lens of what would be impactful and meaningful for women of color at Bennett College,” she says.

    Balancing supply and demand

    Bassett says that the social impact internship program has grown exponentially in the past few years. Before the pandemic, the program served five students from summer 2019 to spring 2020; it now serves about 125 students per year. Over that time, funding has become a significant limiting factor; demand for internships was three times the number of available internships in summer 2022, and five times the supply during IAP 2023.

    “MIT students have no shortage of opportunities available to them in the private sector, yet students are seeking social impact internships because they want to apply their skills to issues that they care about,” says Julie Uva, the PKG Center’s program administrator for social impact internships and employment. “We want to ensure every student who wants a social impact internship can access that experience.”

    MIT has taken note of this financial shortfall: the Task Force 2021 report recommended fundraising to alleviate the under-supply of social impact experiential learning opportunities (ELOs), and MIT’s Fast Forward Climate Action Plan called on the Institute to make a climate or clean-energy ELOs available to every undergraduate who wants one. As a result, the Office of Experiential Learning is working with Resource Development to raise new funding to support many more opportunities, which would be available to students not only through the PKG Center but also other offices and programs, such as MIT D-Lab, Undergraduate Research Opportunity Programs, MISTI, and the Environmental Solutions Initiative, among others.

    That’s welcome news to Salomé Otero. She’s familiar with the Institute’s fundraising efforts, having worked as one of the Alumni Association’s Tech Callers. Now, as an alumna herself and a former social impact intern, she has an appreciation for the power of philanthropy.

    “MIT is ahead of the game compared to so many universities, in so many ways,” she says. “But if they want to continue to do that in the most impactful way possible, I think investing in ideas and missions like the PKG Center is the way to go. So when that call comes, I’ll tell whoever is working that night shift, ‘Yeah, I’ll donate to the PKG Center.’” More

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    MIT engineering students take on the heat of Miami

    Think back to the last time you had to wait for a bus. How miserable were you? If you were in Boston, your experience might have included punishing wind and icy sleet — or, more recently, a punch of pollen straight to the sinuses. But in Florida’s Miami-Dade County, where the effects of climate change are both drastic and intensifying, commuters have to contend with an entirely different set of challenges: blistering temperatures and scorching humidity, making long stints waiting in the sun nearly unbearable.

    One of Miami’s most urgent transportation needs is shared by car-clogged Boston: coaxing citizens to use the municipal bus network, rather than the emissions-heavy individual vehicles currently contributing to climate change. But buses can be a tough sell in a sunny city where humidity hovers between 60 and 80 percent year-round. 

    Enter MIT’s Department of Electrical Engineering and Computer Science (EECS) and the MIT Priscilla King Gray (PKG) Public Service Center. The result of close collaboration between the two organizations, class 6.900 (Engineering For Impact) challenges EECS students to apply their engineering savvy to real-world problems beyond the MIT campus.

    This spring semester, the real-world problem was heat. 

    Miami-Dade County Department of Transportation and Public Works Chief Innovation Officer Carlos Cruz-Casas explains: “We often talk about the city we want to live in, about how the proper mix of public transportation, on-demand transit, and other mobility solutions, such as e-bikes and e-scooters, could help our community live a car-light life. However, none of this will be achievable if the riders are not comfortable when doing so.” 

    “When people think of South Florida and climate change, they often think of sea level rise,” says Juan Felipe Visser, deputy director of equity and engagement within the Office of the Mayor in Miami-Dade. “But heat really is the silent killer. So the focus of this class, on heat at bus stops, is very apt.” With little tree cover to give relief at some of the hottest stops, Miami-Dade commuters cluster in tiny patches of shade behind bus stops, sometimes giving up when the heat becomes unbearable. 

    A more conventional electrical engineering course might use temperature monitoring as an abstract example, building sample monitors in isolation and grading them as a merely academic exercise. But Professor Joel Volman, EECS faculty head of electrical engineering, and Joe Steinmeyer, senior lecturer in EECS, had something more impactful in mind.

    “Miami-Dade has a large population of people who are living in poverty, undocumented, or who are otherwise marginalized,” says Voldman. “Waiting, sometimes for a very long time, in scorching heat for the bus is just one aspect of how a city population can be underserved, but by measuring patterns in how many people are waiting for a bus, how long they wait, and in what conditions, we can begin to see where services are not keeping up with demand.”

    Only after that gap is quantified can the work of city and transportation planners begin, Cruz-Casas explains: “We needed to quantify the time riders are exposed to extreme heat and prioritize improvements, including on-time performance improvements, increasing service frequency, or looking to enhance the tree canopy near the bus stop.” 

    Quantifying that time — and the subjective experience of the wait — proved tricky, however. With over 7,500 bus stops along 101 bus routes, Miami-Dade’s transportation network presents a considerable data-collection challenge. A network of physical temperature monitors could be useful, but only if it were carefully calibrated to meet the budgetary, environmental, privacy, and implementation requirements of the city. But how do you work with city officials — not to mention all of bus-riding Miami — from over 2,000 miles away? 

    This is where the PKG Center comes in. “We are a hub and a connector and facilitator of best practices,” explains Jill Bassett, associate dean and director of the center, who worked with Voldman and Steinmeyer to find a municipal partner organization for the course. “We bring knowledge of current pedagogy around community-engaged learning, which includes: help with framing a partnership that centers community-identified concerns and is mutually beneficial; identifying and learning from a community partner; talking through ways to build in opportunities for student learners to reflect on power dynamics, reciprocity, systems thinking, long-term planning, continuity, ethics, all the types of things that come up with this kind of shared project.”

    Through a series of brainstorming conversations, Bassett helped Voldman and Steinmeyer structure a well-defined project plan, as Cruz-Casas weighed in on the county’s needed technical specifications (including affordability, privacy protection, and implementability).

    “This course brings together a lot of subject area experts,” says Voldman. “We brought in guest lecturers, including Abby Berenson from the Sloan Leadership Center, to talk about working in teams; engineers from BOSE to talk about product design, certification, and environmental resistance; the co-founder and head of engineering from MIT spinout Butlr to talk about their low-power occupancy sensor; Tony Hu from MIT IDM [Integrated Design and Management] to talk about industrial design; and Katrina LaCurts from EECS to talk about communications and networking.”

    With the support of two generous donations and a gift of software from Altium, 6.900 developed into a hands-on exercise in hardware/software product development with a tangible goal in sight: build a better bus monitor.

    The challenges involved in this undertaking became apparent as soon as the 6.900 students began designing their monitors. “The most challenging requirement to meet was that the monitor be able to count how many people were waiting — and for how long they’d been standing there — while still maintaining privacy,” says Fabian Velazquez ’23 a recent EECS graduate. The task was complicated by commuters’ natural tendency to stand where the shade goes — whether beneath a tree or awning or snaking against a nearby wall in a line — rather than directly next to the bus sign or inside the bus shelter. “Accurately measuring people count with a camera — the most straightforward choice — is already quite difficult since you have to incorporate machine learning to identify which objects in frame are people. Maintaining privacy added an extra layer of constraint … since there is no guarantee the collected data wouldn’t be vulnerable.”

    As the groups weighed various privacy-preserving options, including lidar, radar, and thermal imaging, the class realized that Wi-Fi “sniffers,” which count the number of Wi-Fi enabled signals in the immediate area, were their best option to count waiting passengers. “We were all excited and ready for this amazing, answer-to-all-our-problems radar sensor to count people,” says Velasquez. “That component was extremely complex, however, and the complexity would have ultimately made my team use a lot of time and resources to integrate with our system. We also had a short time-to-market for this system we developed. We made the trade-off of complexity for robustness.” 

    The weather also posed its own set of challenges. “Environmental conditions were big factors on the structure and design of our devices,” says Yong Yan (Crystal) Liang, a rising junior majoring in EECS. “We incorporated humidity and temperature sensors into our data to show the weather at individual stops. Additionally, we also considered how our enclosure may be affected by extreme heat or potential hurricanes.”

    The heat variable proved problematic in multiple ways. “People detection was especially difficult, for in the Miami heat, thermal cameras may not be able to distinguish human body temperature from the surrounding air temperature, and the glare of the sun off of other surfaces in the area makes most forms of imaging very buggy,” says Katherine Mohr ’23. “My team had considered using mmWave sensors to get around these constraints, but we found the processing to be too difficult, and (like the rest of the class), we decided to only move forward with Wi-Fi/BLE [Bluetooth Low Energy] sniffers.”

    The most valuable component of the new class may well have been the students’ exposure to real-world hardware/software engineering product development, where limitations on time and budget always exist, and where client requests must be carefully considered.  “Having an actual client to work with forced us to learn how to turn their wants into more specific technical specifications,” says Mohr. “We chose deliverables each week to complete by Friday, prioritizing tasks which would get us to a minimum viable product, as well as tasks that would require extra manufacturing time, like designing the printed-circuit board and enclosure.”

    Play video

    Joel Voldman, who co-designed 6.900 (Engineering For Impact) with Joe Steinmeyer and MIT’s Priscilla King Gray (PKG) Public Service Center, describes how the course allowed students help develop systems for the public good. Voldman is the winner of the 2023 Teaching with Digital Technology Award, which is co-sponsored by MIT Open Learning and the Office of the Vice Chancellor. Video: MIT Open Learning

    Crystal Liang counted her conversations with city representatives as among her most valuable 6.900 experiences. “We generated a lot of questions and were able to communicate with the community leaders of this project from Miami-Dade, who made time to answer all of them and gave us ideas from the goals they were trying to achieve,” she reports. “This project gave me a new perspective on problem-solving because it taught me to see things from the community members’ point of view.” Some of those community leaders, including Marta Viciedo, co-founder of Transit Alliance Miami, joined the class’s final session on May 16 to review the students’ proposed solutions. 

    The students’ thoughtful approach paid off when it was time to present the heat monitors to the class’s client. In a group conference call with Miami-Dade officials toward the end of the semester, the student teams shared their findings and the prototypes they’d created, along with videos of the devices at work. Juan Felipe Visser was among those in attendance. “This is a lot of work,” he told the students following their presentation. “So first of all, thank you for doing that, and for presenting to us. I love the concept. I took the bus this morning, as I do every morning, and was battered by the sun and the heat. So I personally appreciated the focus.” 

    Cruz-Casas agreed: “I am pleasantly surprised by the diverse approach the students are taking. We presented a challenge, and they have responded to it and managed to think beyond the problem at hand. I’m very optimistic about how the outcomes of this project will have a long-lasting impact for our community. At a minimum, I’m thinking that the more awareness we raise about this topic, the more opportunities we have to have the brightest minds seeking for a solution.”

    The creators of 6.900 agree, and hope that their class helps more MIT engineers to broaden their perspective on the meaning and application of their work. 

    “We are really excited about students applying their skills within a real-world, complex environment that will impact real people,” says Bassett. “We are excited that they are learning that it’s not just the design of technology that matters, but that climate; environment and built environment; and issues around socioeconomics, race, and equity, all come into play. There are layers and layers to the creation and deployment of technology in a demographically diverse multilingual community that is at the epicenter of climate change.” More