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    “Move-in day is kind of like our Superbowl”

    The academic year has officially begun at MIT, and the halls are once again filled with the energy and excitement that only students can bring. But MIT’s campus does not come to life automatically.

    The flurry of activity happening around campus this week was preceded by a lot of hard work by thousands of staff members committed to getting the school year off to a seamless start.

    “Getting MIT ready to welcome new and returning students is a real team effort, and much of the work goes on over the summer or behind the scenes when many students are away from campus,” says Suzy Nelson, vice chancellor and dean for student life. “I’m grateful to all of the staff members in the Division of Student Life and across the Institute whose dedication to their job and exceptional efforts help to make the MIT experience so special from the moment students arrive on campus.”

    Describing all of those efforts would require a book-length article, but here we highlight a few examples of the behind-the-scenes work that ushers in the new academic year.

    Housing and Residential Services

    One might think the team responsible for housing at MIT gets a break in June and July when undergraduates leave for the summer. But the housing team stays busy year-round. Summer months offer openings for renovations, planning, and events like summer programs and conferences (some of which provide housing). In fact, team members say the planning alone is nearly a year-round job.

    “We start planning for students coming back in May because first-year students are confirming attendance and starting to indicate their preferences for where they want to live, and housing works really closely with student leaders in each of the undergrad residences because our student leaders are very involved with room assignments,” explains Rich Hilton, associate dean and director for residential services and operations. “On the graduate side, grads typically move in Aug. 1, and departing grad students move out at the end of July, or sometimes earlier, so in those early summer months there’s a lot of transitioning happening.”

    Of course, move-in day for undergraduates and the subsequent Welcome Week are an important time for the Housing and Residential Services team to help the MIT community’s newest members settle in.

    “Move-in day is kind of like our Superbowl,” Hilton says. “All the summer projects we work on are to prepare and maintain the residence halls for new and returning students to be living in the residence halls. The ramp-up involves making sure the residences are refreshed and ready, and the welcome efforts include providing moving bins, materials, and moving assistance. For students who have never been to campus before, residential staff are often the first people they meet, so we want to put a really good impression out there. We pull out all the stops to make sure that welcome efforts are top-notch.”

    Hilton says the atmosphere is always special on move in day.

    “The students are a wonderful motivation,” Hilton says. “It’s great seeing the new students come in with their families. Students are coming from all corners of the world, from different backgrounds, and more often than not the parents are just beaming with pride, so being able to greet them and even reassure them if needed is really rewarding.”

    In all, MIT Housing and Residential Services employs more than 200 people focused on assignments, maintenance, cleaning, residential security, and more, to make living on campus as enjoyable as possible.

    “Housing truly is 24/7, 365,” Hilton says. “Our team members are on campus keeping our residents safe and happy and serving them 24 hours a day. They’re here rain or shine, and it’s nice to keep them in mind.”

    Dining

    MIT Dining works with students to offer healthy, affordable, and culturally meaningful food in environments that promote social connections, sustainability, and innovation. The department oversees nine different third-party contractors to provide services across 20+ locations — and MIT’s own dining staff consists of just two people: Director of Campus Dining Mark Hayes and Assistant Director of Dining Operations Heather Ryall.

    Typical summer months provide an opportunity for the small team to look at food trends, work with dieticians and food allergy specialists, review menus, and explore ways to improve operations. This summer was even busier thanks to renovations at the Stratton Student Center and Maseeh Hall and the introduction of new food stations in CommonWealth Kitchen and at Forbes Café.

    In August, MIT Dining makes sure it has established open lines of communication with new student leaders and other groups around campus

    “We interact with a lot of student groups this time of year,” Hayes says. “It’s exciting to start with a new group of students and get feedback, collaborating and sharing ideas. It reminds us of what we’re here for: students. If things are working, that’s great! If they’re not working, let’s collaborate and figure out what can we do better — let’s make it a pset [problem set]. What are we not doing that we should be? I’ve been lucky in that students at MIT are really engaged.”

    “August is when everyone wants to get together and make sure we’re starting off on the right foot,” Hayes says. “That two-way flow of information is what it’s all about, and it’s really strong here.”

    Some dining locations stay open through the summer to support grad students, faculty and staff, but residential dining halls shut down. By August, some international students and athletes begin moving back to campus. Then Welcome Week begins for first-year students. Then pretty much everyone else returns over Labor Day Weekend.

    “In a way, you go from almost zero to 100,” Hayes says.

    This academic year, DSL will undertake a thorough review of the residence hall dining program, gathering student and community input on enhancements. This follows a similar review of campus retail dining operations completed in December 2022.

    Student Support and Wellbeing

    The Student Support and Wellbeing team, co-led by Associate Dean and Senior Director Jimmy Doan, offers a slate of resources to make it easy for students to seek help if they need it, and to encourage students to take care of themselves throughout their time at MIT. The team also coordinates with faculty, staff, and student groups across the Institute to foster an environment where students’ sense of belonging and well-being is prioritized.

    Ahead of the new school year, team members have been sharing with faculty best practices for fostering student well-being in the classroom and labs, including presenting workshops to new faculty members to inform them of resources to use when they’re concerned about students.

    They have also been connecting with student leaders so they can help their peers prioritize well-being. “Come early August, we’re facilitating a lot of trainings and gearing up for new student orientation programs.” Doan says. “We’re working with a lot of student leaders this time of year. We know students learn as much from each other as they do from us.”

    New student orientation offers a chance to provide a week’s worth of programming to incoming first-year students. In one of those sessions, Dear Future Me, older students share their perspectives on prioritizing well-being and accessing support at MIT.

    “We try to normalize students getting help at MIT when they need it,” Doan says. “Starting from day one of orientation we tell them getting help is for everybody.”

    One office where nearly 80 percent of undergraduate students seek out help before they graduate is Student Support Services, more commonly known as “S3” or “S-Cubed.” The staff in S3 are preparing for the start of the year by revamping their virtual drop-in hours for students, which students can access from the S3 website.

    “We want the ways that students reach out for help to be as accessible as possible,” Doan says. More

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    Recycling plastics from research labs

    In 2019, MIT’s Environment, Health, and Safety (EHS) Office collaborated with several research labs in the Department of Biology to determine the feasibility of recycling clean lab plastics. Based on early successes with waste isolation and plastics collection, EHS collaborated with GreenLabs Recycling, a local startup, to remove and recycle lab plastics from campus. It was a huge success.

    Today, EHS spearheads the campus Lab Plastics Recycling Program, and its EHS technicians regularly gather clean lab plastics from 212 MIT labs, transferring them to GreenLabs for recycling. Since its pilot stage, the number of labs participating in the program has grown, increasing the total amount of plastic gathered and recycled. In 2020, EHS collected 170 pounds of plastic waste per week from participating labs. That increased to 250 pounds per week in 2021. In 2022, EHS collected a total of 19,000 pounds, or 280 pounds of plastic per week.

    Joanna Buchthal, a research assistant with the MIT Media Lab, indicates that, prior to joining the EHS Lab Plastics Recycling Program, “our laboratory was continuously troubled by the substantial volume of plastic waste we produced and disheartened by our inability to recycle it. We frequently addressed this issue during our group meetings and explored various ways to repurpose our waste, yet we never arrived at a viable solution.”

    The EHS program now provides a solution to labs facing similar challenges with plastics use. After pickup and removal, the plastics are shredded and sold as free stock for injection mold product manufacturing. Buchthal says, “My entire lab is delighted to recycle our used tip boxes and transform them into useful items for other labs!”

    Recently, GreenLabs presented EHS with a three-gallon bucket that local manufacturers produced from 100 percent recycled plastic gathered from MIT labs. No fillers or additives were used in its production.

    Keeping it clean

    The now-growing EHS service and operation started as a pilot. In June 2019, MIT restricted which lab-generated items could be placed in single-stream recycling. MIT’s waste vendors were no longer accepting possibly contaminated waste, such as gloves, pipette tip boxes, bottles, and other plastic waste typically generated in biological research labs. The waste vendors would audit MIT’s single-stream recycling and reject items if they observed any contamination.

    Facing these challenges, the EHS coordinator for biology, John Fucillo, and several EHS representatives from the department met with EHS staff to brainstorm potential recycling solutions. Ensuring the decontamination of the plastic and coordinating its removal in an efficient way were the primary challenges for the labs, says Fucillo, who shared his and lab members’ concerns about the amount of plastic being thrown away with Mitch Galanek, EHS associate director for the Radiation Protection Program. Galanek says, “I immediately recognized the frustration expressed by John and other lab contacts as an opportunity to collaborate.”

    In July 2019, Galanek and a team of EHS technicians began segregating and collecting clean plastic waste from several labs within the biology department. EHS provided the labs with collection containers, and its technicians managed the waste removal over a four-month period, which produced a snapshot of the volume and type of waste generated. An audit of the waste determined that approximately 80 percent of the clean plastic waste generated was empty pipette tip boxes and conical tube racks.

    Based on these data, EHS launched a lab plastics recycling pilot program in November 2019. Labs from the Department of Biology and the Koch Institute for Integrative Cancer Research were invited to participate by recycling their clean, uncontaminated pipette tip boxes and conical tube racks. In addition to providing these labs with collection boxes and plastic liners, EHS also developed an online waste collection request tool to submit plastic pickup requests. EHS also collected the waste containers once they were full.

    Assistant professor of biology Seychelle Vos joined the pilot program as soon as she started her lab in fall 2019. Vos shares that “we already use pipette tips boxes that produce minimal waste, and this program allows us to basically recycle any part of the box except for tips. Pipette boxes are a significant source of plastic waste. This program helps us to be more environmentally and climate friendly.” 

    Given the increased participation in the program, EHS technician Dave Pavone says that plastic pickup is now a “regular component of our work schedules.”

    Together, the EHS technicians, commonly known as “techs,” manage the pickup of nearly 300 plastic collection containers across campus. Normand Desrochers, one of the EHS techs, shares that each morning he plans his pickup route “to get the job done efficiently.” While weekly pickups are a growing part of their schedules, Desrochers notes that everyone has been “super appreciative in what we do for their labs. And what we do makes their job that much easier, being able to focus on their research.”

    Barbara Karampalas, a lab operations manager within the Department of Biological Engineering, is one of many to express appreciation for the program: “We have a fairly large lab with 35 researchers, so we generate a lot of plastic waste … [and] knowing how many tip boxes we were using concerned me. I really appreciate the effort EHS has made to implement this program to help us reduce our impact on the environment.” The program also “makes people in the lab more aware of the issue of plastic waste and MIT’s commitment to reduce its impact on the environment,” says Karampalas.

    Looking ahead

    MIT labs continue to enthusiastically embrace the EHS Lab Plastics Recycling Program: 112 faculty across 212 labs are currently participating in the program. While only empty pipette tip boxes and conical tube racks are currently collected, EHS is exploring which lab plastics could be manufactured into products for use in the labs and repeatedly recycled. Specifically, the EHS Office is considering whether recycled plastic could be used to produce secondary containers for collecting hazardous waste and benchtop transfer containers used for collecting medical waste. As Seychelle notes, “Most plastics cannot be recycled in the current schemes due to their use in laboratory science.”

    Says Fucillo, “Our hope is that this program can be expanded to include other products which could be recycled from the wet labs.” John MacFarlane, research engineer and EHS coordinator for civil and environmental engineering, echoes this sentiment: “With plastic recycling facing economic constraints, this effort by the Institute deserves to be promoted and, hopefully, expanded.”

    “Having more opportunities to recycle ’biologically clean’ plastics would help us have a smaller carbon footprint,” agrees Vos. “We love this program and hope it expands further!”

    MIT labs interested in participating in the EHS Lab Plastics Recycling Program can contact pipetip@mit.edu to learn more. More

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    Charting the landscape at MIT

    Norman Magnuson’s MIT career — culminating in his role as manager of grounds services in the Department of Facilities for the past 20 years — started in 1974 with a summer job. Fresh out of high school and unsure of his next step, Magnuson’s father, Norman Sr., a housing manager at MIT, encouraged him to take a summer staffer position with MIT Grounds Services. That temporary job would turn into a 48-year career, in which Magnuson found and fed his passion for horticulture.

    Over the years, Magnuson has had a number of roles, including mover, truck driver, and landscaper. In his most recent role, Magnuson was responsible for managing and maintaining the grounds of MIT’s more-than-168-acre campus — work that includes landscaping, snow removal, and event setup — a position where his pride of work could be seen across campus. Now, after nearly half a century at the Institute, Magnuson is retiring, leaving an enormous set of shoes to fill.

    “Norman’s passion for stewarding an immense array of green spaces has delighted the eyes of tens of thousands of people from around the world who have worked, visited, studied, and resided at MIT over the years,” says Vice President for Campus Services and Stewardship Joe Higgins. Adds Martin O’Brien, senior manager of Campus Services, “Not only do he and his team excel at high-profile events like snowstorms and Commencement, but day to day, they keep the campus shining.”

    Touching six decades on a transforming campus

    Like many who have spent dozens of years at the Institute, when asked what has changed the most in his time here, Magnuson thinks first of MIT’s skyline. He notes that the Landau Building (Building 66) was the first new construction he saw on campus. He remembers seeing E40 and E51 be transformed from warehouses to more functional spaces for research and labs — a pattern that would be repeated often during his time at MIT. As each part of campus dramatically evolved, so did the quiet and steadfast work of Magnuson and Grounds Services.

    When Magnuson first started working for Grounds Services, he says that landscaping was often an afterthought. “We worked with whatever extra budget money there was,” he remembers, speaking of the landscaping support for new buildings. Magnuson says that over his long career, the work of his department became more professionalized and integrated with departments like the Office of Campus Planning. Grounds Services now works closely with that office to support design and management of resilient campus landscapes that incorporate systems of soils, plantings, and hardscapes for stormwater management, as well as mitigating heat island effects while growing and diversifying the urban forest canopy.

    “There’s growing recognition of the contributions that our campus green spaces make to both community well-being and campus resiliency,” explains Laura Tenny, senior campus planner. “Over the last two years, people have rediscovered the outdoors as a place to come together, and so these campus spaces have become part of the social fabric of MIT. As landscapes become more performance-based and more like living green infrastructure, Norman has overseen a complex campus system that’s working at multiple levels, not unlike our sophisticated building and infrastructure systems.”

    Magnuson says he always welcomed change in the landscaping space and has worked hard to drive it. “I like to be on the cutting edge,” he says highlighting environmentally- and climate-friendly change he’s pushed for. “I can remember when we used to do things like throw leaves in the trash in plastic garbage bags,” he says. “These days, we’ve almost eliminated herbicides and pesticides, we’re mindful of the fertilizer that we use, and we’re very cognizant of things like this because we work with teams like the Office of Sustainability (MITOS).”

    As Magnuson and his team have striven to do better for the environment, he notes that he has also seen firsthand how climate change is transforming the campus landscape: “Leaves fall off the deciduous trees earlier than they used to. This year the azaleas bloomed late; the rhododendrons were a little bit early. When you look at particular plants that have been in the ground for many years, you do see the difference,” he says, adding that snow seasons have also become more unpredictable despite improved forecasting technology.

    Enduring connections with the community

    With his craft and campus always changing, one thing remained constant for Magnuson: MIT students. Magnuson and his team have connected with students for countless interviews and research projects over the years — a highlight of his work and a reminder of its impact. “I always tell my staff that we help educate the students — not directly most times, but we are part of the mechanism that makes it possible for them to be here,” he says.

    A recent project for Magnuson was working with students to create and maintain The Hive Garden, MIT’s first sustainability garden and a collaborative project between MITOS, the Undergraduate Association Committee on Sustainability, and Grounds Services. “That was probably one of my favorite interactions with the students,” Magnuson says of the garden. Susy Jones, senior sustainability project manager who worked with Magnuson on the garden, says Magnuson played an essential role: “He took real joy in working with the students — they brought him sketches of these complex hexagonal garden beds, and I watched him and his team sit patiently with them and come up with something we could implement quickly that would maintain the integrity of their designs,” she remembers. “His team happily taught the students how to irrigate the beds and which plants to cut back in the winter — little lessons about the natural world they’ll take with them forever.” 

    As Magnuson begins his retirement, he capped off his career with one more go at this favorite MIT event — Commencement. Though the event requires tremendous amounts of work for Grounds Services, Magnuson looks forward to it each year. “It’s our Super Bowl,” he says. Each spring the Grounds Services team partners with the MIT Repair and Maintenance Carpentry crew to ready Killian Court for several thousand people by turning the open court into a massive seating area and stage while protecting and highlighting the grounds. “When the students come in and they announce them, it’s always an emotional moment for me, because it’s, ‘OK, this is it, it started, and everything looks perfect,’” he says. Former executive officer for Commencement Gayle Gallagher, who worked closely with Magnuson for more than two dozen Commencement weekends, agrees with the “perfect” assessment. “His commitment to the campus grounds — regardless of the season — was unparalleled. He spent countless hours each year to ensure our campus looked its absolute best for our graduates, their families and guests, and our alumni,” she recalls. “I always looked forward to collaborating with him — he is simply one-of-a-kind.”

    When Magnuson looks back on his long career, he notes that community and camaraderie are a large part of what kept him with MIT for so long. He’s built many relationships at MIT (his wife, Diane, recently retired from MIT Medical after 44 years, and his daughter Kelsey works with the Department of Facilities Contracts team) and says his department has the unique ability to support individuals and foster careers like it did for him. “We have some very, very talented people and we have a lot of people like me who learned on the job. Landscaping is one of those professions that if you put your all into it, you can get a degree in landscaping without having an actual degree,” he says.

    “Everybody that works for Grounds is so proud of what they do — you can see it in the work,” he adds. “I’m so proud of the work I’ve done.” More

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    3 Questions: Tolga Durak on building a safety culture at MIT

    Environment, Health, and Safety Managing Director Tolga Durak heads a team working to build a strong safety culture at the Institute and to implement systems that lead to successful lab and makerspace operations. EHS is also pursuing new opportunities in the areas of safe and sustainable labs and applied makerspace research. 

    Durak holds a BS in mechanical engineering, a MS in industrial and systems engineering, and a PhD in building construction/environmental design and planning. He has over 20 years of experience in engineering and EHS in higher education, having served in such roles as authority having jurisdiction, responsible official, fire marshal, risk manager, radiation safety officer, laser safety officer, safety engineer, project manager, and emergency manager for government agencies, as well as universities with extensive health-care and research facilities.

    Q: What “words of wisdom” regarding lab/shop health and safety would you like to share with the research community? 

    A: EHS staff always strive to help maintain the safety and well-being of the MIT community. When it comes to lab/shop safety or any areas with hazards, first and foremost, we encourage wearing the appropriate personal protective equipment (PPE) when handling potentially hazardous materials. While PPE needs depend on the hazards and the space, common PPE includes safety glasses, lab coats, gloves, clothes that cover your skin, and closed-toe shoes. Shorts and open-toe shoes have no place in the lab/shop setting when hazardous materials are stored or used. Accidents will and do happen. The severity of injuries due to accidental exposures can be minimized when researchers are wearing PPE. Remember, there is only one you!   

    Overall, be aware of your surroundings, be knowledgeable about the hazards of the materials and equipment you are using, and be prepared for the unexpected. Ask yourself, “What’s the worst thing that can happen during this experiment or procedure?” Prepare by doing a thorough risk assessment, ask others who may be knowledgeable for their ideas and help, and standardize procedures where possible. Be prepared to respond appropriately when an emergency arises. 

    Safety in our classrooms, labs, and makerspaces is paramount and requires a collaborative effort. 

    Q: What are the established programs within EHS that students and researchers should be aware of, and what opportunities and challenges do you face trying to advance a healthy safety culture at MIT? 

    A: The EHS program staff in Biosafety, Industrial Hygiene, Environmental Management, Occupational and Construction Safety, and Radiation Protection are ready to assist with risk assessments, chemical safety, physical hazards, hazard-specific training, materials management, and hazardous waste disposal and reuse/recycling. Locally, each department, laboratory, and center has an EHS coordinator, as well as an assigned EHS team, to assist in the implementation of required EHS programs. Each lab/shop also has a designated EHS representative — someone who has local knowledge of your lab/shop and can help you with safety requirements specific to your work area.  

    One of the biggest challenges we face is that due to the decentralized nature of the Institute, no one size fits all when it comes to implementing successful safety practices. We also view this as an opportunity to enhance our safety culture. A strong safety culture is reflected at MIT when all lab and makerspace members are willing to look out for each other, challenge the status quo when necessary, and do the right thing even when no one is looking. In labs/shops with a strong safety culture, faculty and researchers discuss safety topics at group meetings, group members remind each other to wear the appropriate PPE (lab coats, safety glasses, etc.), more experienced team members mentor the newcomers, and riskier operations are reviewed and assessed to make them as safe as possible.  

    Q: Can you describe the new Safe and Sustainable Laboratories (S2L) efforts and the makerspace operational research programs envisioned for the future? 

    A: The MIT EHS Office has a plan for renewing its dedication to sustainability and climate action. We are dedicated to doing our part to promote a research environment that assures the highest level of health and safety but also strives to reduce energy, water, and waste through educating and supporting faculty, students, and researchers. With the goal of integrating sustainability across the lab sector of campus and bridging that with the Institute’s climate action goals, EHS has partnered with the MIT Office of Sustainability, Department of Facilities, vice president for finance, and vice president for campus services and stewardship to relaunch the “green” labs sustainability efforts under a new Safe and Sustainable Labs program.

    Part of that plan is to implement a Sustainable Labs Certification program. The process is designed to be as easy as possible for the lab groups. We are starting with simple actions like promoting the use of equipment timers in certain locations to conserve energy, fume hood/ventilation management, preventative maintenance for ultra-low-temperature freezers, increasing recycling, and helping labs update their central chemical inventory system, which can help forecast MIT’s potential waste streams. 

    EHS has also partnered with Project Manus to build a test-bed lab to study potential health and environmental exposures present in makerspaces as a result of specialized equipment and processes with our new Applied Makerspace Research Initiative.   More